Frequently Asked Questions
Find quick answers regarding our adaptogenic blends, commitment terms, and billing rules.
We offer two commitment terms for our adaptogenic mixes: a 6-month term (saving 15%, making it $24.65/mo) and a 12-month term (saving 25%, making it $21.75/mo). Both plans auto-renew at the end of their respective term lengths unless cancelled.
Yes. If you cancel your 6-month or 12-month subscription before completing the full term duration, we will retroactively charge your card for the discount you received during the elapsed months. For example, if you cancel a 12-month term in Month 3, you will pay a clawback fee equal to your monthly savings ($7.25) multiplied by 3 months ($21.75). For full details, please refer to our Subscription Policy.
To pause your subscription, log into your Profile page, scroll to your active subscriptions, and click Pause. Billing and shipments will be suspended for 30 days and will automatically resume thereafter.
Subscriptions can only be paused for a maximum of 30 days (1 billing cycle) at a time. Additionally, **consecutive pauses are not allowed**. If your subscription was paused in the previous billing cycle, you cannot pause it again until you have completed at least one active, billed billing cycle.
Currently, Fefe delivery is restricted exclusively to addresses within the State of Georgia (USA). We utilize server-side ZIP code verification during checkout to enforce this limit. If you reside in another state, you can submit your ZIP code in our checkout pop-up to help us prioritize our next expansion area!
We offer free standard shipping on all purchases, including subscription and one-time orders, within Georgia.
Fefe blends organic Lion's Mane mushroom powder with premium organic instant coffee, black tea, ceremonial cocoa, or natural flavors depending on the blend. We utilize coconut milk powder for creaminess and organic coconut sugar or monk fruit for clean, subtle sweetness.
Lion's Mane (*Hericium erinaceus*) is an adaptogenic mushroom traditionally used in Eastern wellness practices to support brain health, daily focus, memory, and cognitive balance.